Building
Sailient Solutions
Most of my week goes into Sailient — the company that actually builds the AI voice agents, automation, and CRM orchestration for service businesses. Real systems for real owners, deployed and running.
Now
What I'm focused on right now.
This is a personal snapshot of where my attention is going at the moment — the work, the writing, and the conversations. I update it as things shift.
A /now page, kept honest and current.
Current focus
Four things have most of my attention.
Developing
The SAIL Method
I'm refining the SAIL Method — Survey, Activate, Integrate, Launch & Loop — so the framework keeps getting clearer and easier to apply. Every deployment teaches me something I fold back into it.
Writing
Insights
I write down what I learn putting AI to work in service businesses. No theory I haven't tested — just notes from the actual work, published as Insights here on the site.
Speaking
Around Charleston, SC
I'm based in Charleston and I like talking shop with founders and operators here in the Lowcountry — how AI agents and automation actually change how a service business runs.
Want to put the SAIL Method to work?
Grab the free Playbook or book a 90-minute AI Systems Diagnostic — I'll map the framework to your specific operation and deliver a written roadmap in 48 hours.